Designed to last.
Guaranteed for 5 years.
Guaranteed for 5 years.
Design, quality, comfort.
With the BlueNotte Collection, you choose a higher standard:
each bed combines aesthetics, functionality, and durability.
With the BlueNotte Collection, you choose a higher standard:
each bed combines aesthetics, functionality, and durability.
What is the Noctis®5 warranty?
A promise that lasts.
And it lasts 5 years!
Every Noctis bed comes with 2 years of standard warranty.
But with Noctis®5, you enjoy an additional 3 years on top of the legal coverage. This extension reflects our commitment to excellence and our confidence in the quality of everything we make.
Get your Noctis bed and, when it’s delivered, receive your personal code. Simply register it at garanzia.noctis.it within 30 days and instantly unlock your 5-year extended warranty.
Hassle-free support. If any issues arise, simply contact your retailer with your invoice, warranty code, and photos. Your retailer will coordinate directly with our support center.
If your warranty is valid, Noctis will promptly send the replacement.
How to Activate Your Noctis®5 Warranty
1. Your key to everything
Your warranty code.
Essential. Unique.
Your warranty code is your personal key to unlock Noctis coverage. You’ll find it on the next page—keep it safe, it’s one of a kind, just like your product.
2. Step one
Verify your code.
The first step.
Go to garanzia.noctis.it and enter your warranty code. This is the first step to ensure your product is correctly registered and ready to benefit from Noctis coverage. A simple, quick, and essential check.
3. Activate your warranty
Complete your registration.
Start your warranty.
After verifying your warranty code, the next step is to enter your personal details and upload your sales invoice at garanzia.noctis.it.
Do this within 30 days of purchase — it’s simple, fast, and ensures your product is covered by the Noctis warranty from day one.
4. Your profile is ready to go.
Registration completed.
Everything under control.
Once you’ve entered your personal details, uploaded your sales invoice, and registered your warranty code, you will receive your login credentials via email. From there, you can easily and securely monitor the warranty status of all your Noctis products at any time.
How it works
The Noctis Warranty.
Clear, complete, reliable.
Warranty Effectiveness
By activating the 5-year warranty, your purchase is also covered by the 2-year legal warranty provided for by Legislative Decree No. 206/2005 – Consumer Code (Articles 128 et seq.).
Covered by the 5-year warranty
The warranty includes metal parts, wooden parts, pistons, feet, and the frame. This coverage protects the customer against manufacturing defects or material-related issues, ensuring support and service if necessary.
Not covered by the 5-year warranty
The warranty does not cover fabric elements and upholstery, which are subject to normal wear and tear or damage resulting from improper use.
Scope of coverage – 5-year warranty
The warranty extension includes everything covered under the so-called “statutory warranty” expressly provided by Legislative Decree No. 206/2005 – Consumer Code, subject to the exclusions explicitly stated in this warranty.
General Exclusion Rules – 5-Year Warranty
The 5-Year Warranty, offered exclusively by Noctis S.p.A., does not cover products that have not been used correctly. This includes products that have been tampered with, altered, cleaned with inappropriate products, or damaged due to use other than that for which they are intended.
How to Use the Warranty
In the event of a claim, bring your invoice, warranty code, and photos of the issue to your retailer.
The retailer will contact Noctis Customer Service and, if the defect is covered by the warranty, will receive the replacement part and resolve the issue.
You may be required to pay only the retailer’s call-out fee.
Choose a bed from the Noctis collection.
Design that lasts.
Comfort that endures.
With the BlueNotte Collection, you choose a bed that reflects your style. Design, quality, and comfort are combined with the Noctis®5 Warranty to provide lasting value over time.
Store Locator
Find authorized
Noctis retailers.
With the Noctis Store Locator, you can easily find authorized retailers near you. Discover where to find the BlueNotte Collection, explore materials, finishes, and models, and receive guidance from qualified professionals.
Frequently Asked Questions
Noctis®5 is the extended warranty service offered by Noctis, covering structural defects of your product for 5 years from the date of purchase.
The booklet required to activate the warranty is located in the headboard of the product.
Registration ensures your bed is covered for 5 years.”
The code is located in the booklet provided at the time of purchase, in the designated space indicated by the authorized retailer.
Do not worry, you can proceed as follows: first, contact the retailer where you purchased the product, who can help you recover the information. If the store is no longer available or you cannot reach it, please write to us at info@garanzia.noctis.it and we will do our best to assist you.
If you experience difficulties during online activation (registration errors, website malfunctions, or other technical issues), please send an email to info@garanzia.noctis.it and our team will assist you as soon as possible.
When you register your Noctis bed, you activate full protection that lasts for 5 years. Here is how it works in detail:
During the first two years, your warranty is covered by European conformity regulations (the so-called “statutory warranty”), which protect you in case of defects or issues not caused by normal wear and tear.
After this period, and up to the fifth year, Noctis itself assumes responsibility for your warranty, covering any structural defects such as issues with hardware, wooden parts, or other essential components of the bed.
Scope of Coverage – 5-Year Warranty
The warranty extension includes everything covered under the so-called “statutory warranty” expressly provided by Legislative Decree No. 206/2005 – Consumer Code, subject to the exclusions explicitly stated in this warranty.
General Exclusion Rules – 5-Year Warranty
The 5-Year Warranty, offered exclusively by Noctis S.p.A., does not cover products that have not been used correctly. This includes products that have been tampered with, altered, cleaned with inappropriate products, or damaged due to use other than that for which they are intended.
How to Use the Warranty
In the event of a claim, contact your retailer directly, bringing your invoice, warranty code, and supporting photographic documentation of the issue. The retailer will coordinate with Noctis Customer Service and submit all necessary documentation. After verifying that the issue is covered by the warranty, Noctis will send the replacement part to the retailer, who is responsible for resolving the issue.
The warranty extension includes everything covered under the so-called “statutory warranty” expressly provided by Legislative Decree No. 206/2005 – Consumer Code, subject to the exclusions explicitly stated in this warranty.
General Exclusion Rules – 5-Year Warranty
The 5-Year Warranty, offered exclusively by Noctis S.p.A., does not cover products that have not been used correctly. This includes products that have been tampered with, altered, cleaned with inappropriate products, or damaged due to use other than that for which they are intended.
How to Use the Warranty
In the event of a claim, contact your retailer directly, bringing your invoice, warranty code, and supporting photographic documentation of the issue. The retailer will coordinate with Noctis Customer Service and submit all necessary documentation. After verifying that the issue is covered by the warranty, Noctis will send the replacement part to the retailer, who is responsible for resolving the issue.